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Category Archives: Guides

Archive by category "Guides"

These guides have been written to help you find exactly the right kind of telephone system for your business.

VoIP Security

VoIP technology is growing at a rate virtually unrivaled in the business world, disrupting an industry that has long remained the same with traditional structures being in place for several decades. With the benefits on offer from a VoIP phone system it is no real surprise that the progress has been shift. As well as being cost effective, VoIP solutions offe...
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hotel reception phone

Hospitality Phone Systems

Technology in the hospitality sector has evolved considerably in recent years, so much so that hotels, restaurants and other hospitality providers can operate much more efficiently. Being able to communicate effectively is crucial in a customer focused industry and a good telephone system is therefore a necessity. Luckily, modern phone system technology c...
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Phone Switchboard Guide

Switchboard systems have certainly evolved since the early days of the telephone in the late 1800s. They now include numerous features and functions which can significantly improve customer service standards, make cost savings and reduce the workload for call operators. Contents: -  What are Phone Switchboards? -  Different Types of Switchboard -  A ...
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A Guide to SIP Trunking

Session Initiation Protocol or SIP Trunking as it is commonly known is very similar to your conventional business phone line, but it relies on a virtual connection to a Public Switched Telephone Network (PSTN) making use of your internet connection. Contents SIP Trunk Pricing Comparison Top 10 Best SIP Providers How Does SIP Trunking Work...
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A Pocket History Of Telephone Systems

How Did We Get Here? A Pocket History Of Telephone Systems Since Alexander Graham Bell made his first calls in 1879 (“Watson! Are you there?”) and the earliest telephone equipment was used to establish the POTS (or ‘plain old telephone service’) network, which gradually gave way to the PSTN or public switched telephone network, the basic analogue ...
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Cloud Phone System Graphic

Cloud Based Phone System Reviews

Best Cloud Based Phone System Comparison Modern business owners are continuing to use cloud based technologies in growing numbers in order to support their operations. The solutions often remove the requirement to purchase and install costly hardware as well as  the need to meet the ongoing maintenance and upgrade costs associated with traditional phone ...
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PSTN – Public Switched Telephone Network

PSTN refers to a traditional fixed line phone network. Commonly referred to as the Plain Old Telephone Service, PSTN represents the public and government-owned telephone system used by businesses and residents alike. It's international in scope, and comprises networks of circuit-switched wires that transfer analog voice data. Among business telephon...
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PBX Hub

PBX System Review

What is a PBX? FortiVoice's FVC 100T IP PBX system PBX stands for Private Branch Exchange, and it refers to your business' internal phone system. It allows for employees to call each other, and take and receive external calls through a certain number of external phone line connections as well. Rather than having individual lines for each phone i...
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